Cover built into your account

Keep Play a Pastime With Punkz Casino Tools

Play only from 18, and every Punkz Casino account carries deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion.

Before you sit down

Read the Ground Rules Before You Play

Useful when you want the age, the license and the help contacts in one glance before you start.

  1. 1

    Minimum age

    18+

  2. 2

    Regulator and license

    Gaming Curaçao, OGL/2022/1573/0284

  3. 3

    National register

    BetStop

  4. 4

    Gambling helpline

    1800 858 858

  5. 5

    Limits support email

    [email protected]

Control settings

When Play Needs a Brake

Cap your spending

Set how much may enter the account over a stretch of time before a session begins. Switch it on when you want spending decided in advance rather than in the moment.

Set a Loss Limit

Decide the most a session or a period may take from your balance, then let the setting hold that line. Turn it on if past sessions have run past what felt comfortable.

Set Time Reminders

Choose reminders that appear while you play so the clock stays visible. Tap this on when you tend to lose track of time on slots or tables.

A pause that protects you

Pause your account for a break without closing it, so play stops while everything else stays as it is. Choose this when you need distance but want to return.

Remove the option entirely

Close access to your account and to marketing for a period you choose. Reach for it when you would rather the decision were already made for you.

Where a limit begins

Fix Your Limit in Five Short Steps

Walks you through the account so a limit is in place before the next session starts.

  1. 1

    Your seat at the table

    Open your profile menu from the lobby and confirm you are signed in on the right account. Check that your email address is the one you use.

  2. 2

    A calmer session ahead

    Look through the account menu for the responsible gambling section, where every limit and pause sits together. Everything below happens inside it.

  3. 3

    Small amounts or long sessions

    Pick deposit, loss or session time depending on what you want to hold steady. A spending ceiling suits one player, an hours reminder suits another.

  4. 4

    Once chosen, hold it

    Choose how long the limit should apply, then check the summary line before you save. A shorter stretch suits a trial, longer suits a habit.

  5. 5

    Your limit, in place

    Save the setting, then return to the section to see it listed. If the figure looks wrong, adjust it now rather than during a session.

You want to slow down

Pause or exclusion: the difference

By the end you will know which break to take and how long it can last.

Before a night you would regret
A time-out is the gentle version: your account stays, play stops for hours or days. Set it in your account settings before you play, and it holds until the period you chose ends.
When a pause feels too short
Self-exclusion in your account closes access for a long period rather than a pause, and it cannot be undone early. Start it from the same account menu, and the lock stays for the whole period you pick.
Register on BetStop
BetStop is the Australian Government register run through ACMA, giving you a stop of at least 3 months, up to lifetime. Apply online through a support person if you like; once registered, you cannot bet, open accounts or receive marketing. betstop.gov.au
Someone to talk to

Free, private support near you

National Gambling Helpline

Ring the National Gambling Helpline at any hour, every day of the year, for free chat, email counselling and self-help tools, all confidential and open to relatives too. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Join a Gamblers Anonymous Australia meeting to sit with people who gamble and have stopped, and with their families, in peer groups across the country. gaaustralia.org.au

National Debt Helpline

Speak to the National Debt Helpline for free financial counselling about gambling debt, Monday to Friday during business hours, for you or a relative. ndh.org.au

Honest self-check

Is play still just entertainment?

This block settles whether the pattern you are in still feels like entertainment.

Spotting the shift early keeps a habit from taking over your evenings and your money. Gambling is entertainment with a cost, never a way to earn, so a limit or a pause is the first step worth taking.
Read this list honestly
If several of these feel familiar, it is worth acting now rather than later.
  • You play past the time you planned
  • Chasing a loss feels normal now
  • Money set aside for bills goes on play
  • You keep the amount from people you love
  • You feel restless on days you do not play
  • You borrow to keep playing
  • Play feels like a fix, not a pastime
Clarity and cover

Get the answer, then decide

Can limits be set on the mobile site too?
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Reach for the same account section, whether you are on a laptop or on your phone. Limits live in one place, so the setting you make in the mobile view is the setting your game follows everywhere.
Can I end self-exclusion before the time runs out?
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No. Self-exclusion runs for the whole period you chose, and nobody here can slice it shorter. BetStop follows the same rule, with early cancellation possible only after at least 3 months and then only with a statutory declaration of having seen a counsellor or GP.
Does the helpline talk to worried families?
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Yes. The National Gambling Helpline takes calls from relatives as readily as from players, free of charge and at any hour. A support person can also be nominated when someone registers with BetStop, so a family member stays in the loop.
What changes while I am on a cooling-off period?
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A short pause shuts the account for the days or weeks you picked, and no wager lands during that window. Once it lapses you can play again, which is the point of choosing a pause rather than a longer exclusion.
Why do I have to prove I am 18 before playing?
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Only adults of 18 or over may hold an account, so age checks come before any real play. The check keeps the casino on the right side of its licence and keeps the games away from younger people.
What happens if I shut my account permanently?
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You write to the support address and ask for closure for good; the account then stops for the long term rather than for a set number of days. Note that self-exclusion through BetStop covers wagering providers, while this casino closes your account on request.